Politique de confidentialité

Introduction

This Privacy Policy explains the practices of SMS-Video Inc., herein further referred to as “Starnews Mobile”, regarding the collection, use, and disclosure of information, including your personal information, in connection with the Starnews Mobile service.  For the purposes of clarity, “we,” “us,” “our,” and ”Starnews Mobile,” refers to SMS-Video Inc.

Collection of Information 

We receive and store information about you, such as: 

  • Information you provide to us: We might collect information you provide to us, which includes:
    • your name, email address, address or postal code, payment method(s), telephone number, and other identifiers you might use (such as a username). This might include gender and date of birth. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; 
    • information when you select preferences, account settings, or otherwise provide information to us through our service or elsewhere. 
  • Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer. This information includes: 
    • your activity on the Starnews Mobile service; 
    • your interactions with our emails and texts, and with our messages through push notifications and online messaging channels; 
    • details of your interactions with our customer service, such as the date, time and reason for contacting us, or transcripts of any chat conversations; 
    • device IDs or other unique identifiers, including for your network devices (such as your router);
    • device type and operating system
    • resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers;
    • device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which can be used to tell us your general location, such as your city, state/province, and postal code), browser and standard web server log information;
    • information collected via the use of cookies, web beacons and other technologies, including ad information (such as information on the availability and delivery of ads, the site URL, as well as the date and time). 
  • Information from partners: We may collect information from other third party companies with whom you have a relationship (“Partners”). These Partners might include (depending on what services you use): internet service provider, or other streaming media device providers who make our service available on their device; mobile phone carriers or other third party companies who provide services to you and collect payment for the Starnews Mobile service for distribution to us or provide pre-paid promotions for the Starnews Mobile service; and voice assistant platform providers who enable interaction with our service through voice commands. The information Partners provide to us varies depending on the nature of the Partner services, and may include: 
    • search queries and commands applicable to Starnews Mobile that you make through Partner devices or voice assistant platforms; 
    • service activation information such as your email address or other contact information; 
    • IP addresses, device IDs or other unique identifiers, as well as associated pre-paid promotion, billing and user interface information, that support user authentication, the Starnews Mobile service registration experience, Partner payment processing, and the presentation of Starnews Mobile content to you through portions of the Partner user interface; 
    • Data on purchases and subscriptions you select on Partner properties.
  • Information from other sources: We might also obtain information from other sources.. These sources vary over time, but could include: 
    • service providers that help us determine a location based on your IP address in order to customize our service and for other uses; 
    • security service providers that provide us with information to secure our systems, prevent fraud and help us protect the security of Starnews Mobile accounts;
    • payment service providers that provide us with payment or balance information, or updates to that information, based on their relationship with you;
    • advertisers that run ad campaigns on Starnews Mobile (“Advertisers”) that might provide us with: identifiers (for example, cookies or resettable identifiers); and information about your interests, including demographic information and your activities online (such as websites visited, apps used and ads viewed);
    • service providers that facilitate the sale, operations, and management of ads, in the context of our ad supported subscription plans (“Ad Service Providers”);
    • ad measurement companies that support Starnews Mobile and Advertisers in understanding the effectiveness of ad campaigns run on Starnews Mobile (“Ad Measurement Companies”); 
    • online and offline information providers to support our ad supported subscription plans; 
    • publicly-available sources such as publicly available posts on social media platforms and information available through public databases associating IP addresses with internet service providers (ISPs);
  1. Use and Disclosure of Personal Information

We process Personal Information in the following ways:

    1. For Billing Purposes: This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you upon payment failures and if we need a different payment method. We use third parties for secure payment processing, and we send billing information to those third parties to process your orders.
    2. To Provide and Improve Our Services. This includes aggregating information from your use of our App and sharing this information with third parties to improve our services. This might also include sharing your information with third parties in order to provide and support our services. 
    3. For Account and Support Communication: This includes to inform you of subscription payment successes, password reset attempts, and other support-related functions. 
    4. For Platform Alerts: This includes to inform you of temporary or permanent changes to our services, such as pricing changes, planned outages, new features, version updates, releases, abuse warnings. 
    5. For Legal Purposes: This includes , complying with court orders, valid discovery requests, valid subpoenas, to prosecute and defend a court, arbitration, or similar legal proceeding. To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.
    6. For Transfer Purposes: In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice.
    7. For Promotional Purposes: This includes to permit Starnews to market, advertise and promote its products and services, we may send you a text or email inviting you to subscribe. 
  1. Data Retention

We may retain Personal Information about you, as long as it is necessary for business and/or legal purposes. Also, we may retain aggregated anonymous information indefinitely. 

  1. Data Transfer

Whenever we transfer personal information to other countries, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

  1. Data Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your personal information.

  1. Children

You must be at least 18 years of age or older to subscribe to our service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.

  1. Privacy Policy Changes

We may make changes to this Privacy Policy from time to time, and for any reason. You are advised to consult this Privacy Policy regularly for any changes, as we deem your continued use, following posting of any amendment, modification or change, approval of all changes.

  1. Contact

If you have questions regarding your data privacy rights, or would like to submit a related data privacy right request, please email us at contact@starnewsmobile.com. Please allow up to 30 days for requests to be processed. SMS-Video Inc. reserves the right to charge a reasonable fee to process excessive or repeat requests. 

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contact@starnewsmobile.com

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